General ideas of EUPOS-IRC Know-How Office
General ideas to establish the EUPOS®-IRC Know-how office:
·         GNSS technology is here for multiple fields of applications in everyday life and in different knowledge based economic processes.
·         To accelerate the application of GNSS technology on regional, national and international level existing expert knowledge should be focused and exploited in a more efficient way.
·         Potential and actual GNSS users need technical advice, support and know how on their field of applications in different degrees.
·         In order to satisfy these needs the establishment of GNSS Know-how offices is proposed by the project.
The EUPOS®-IRC Know-how Office is a hub of GNSS related knowledge serving users in a particular region or geographic area by providing expert advice/support for GNSS related developments and applications. Every Know-how Office maintains contacts with similar Offices in the partner regions/countries, with the purpose of mutually coordinating/supporting the activities. By this collaboration a network of Know-how Offices will be established, connecting regions, covering a large geographic area in Europe, making user support inter-regional/international. The Know-how Office can be considered as the precursor of GNSS National Service Centre, since the majority of commitments and duties overlap. After the project terminates the existing and well functioning Know-how Office network can be developed further to an NSC network, making use of the investments in knowledge base, technical expertise and human contacts.
A network of national EUPOS®-IRC Know-How Offices co-operating with each other will be developed in a coordinated way. The Offices shall be know-how centres for the operation as well as for everybody else, who is interested in applications based satellite positioning technology. The Offices will support the regional aspect of the operation e.g. by making and maintaining contacts to regional development bodies in order to identify corresponding stakeholder and experts as members of a Regional Policy Board and as participants of the regional user workshop and the training course. The Offices support C4 with background information for the studies, personnel support of the demonstration pilots and the show cases. The Offices will produce information material in order to inform about and create awareness for the possibilities and benefits of satellite-based applications. The EUPOS®-IRC internet presentation will be set up containing all information about the operation. P2 will implement a national EUPOS®-IRC Know-how Office website.
The EUPOS initiative has planned to install National EUPOS®-IRC Service Centres (NSCs) in all EUPOS®-IRC countries with tasks like coordinating the technological development in DGNSS sector, linking involved organizations, bringing together users, public bodies and industry, planning technical infrastructure, monitoring EUPOS reference station systems etc. At the moment no NSC exists, only DGNSS computing centres in the partner countries monitor the reference stations. All other tasks cannot be done due to missing personnel and financial resources as well as due to missing officially authorisation.The EUPOS®-IRC initiative is not able to realise the NSCs establishment completely by own resources. Therefore in this Component the NSC establishment shall be prepared by creating implementation concepts and working programmes for the NSCs defining the specific tasks, the roles and the decision-power, the management, the personnel and financial concept. The concepts must also include the administrative roadmap for the NSC establishment. One idea to be examined is to connect the existing DGNSS computing centres with the EUPOS®-IRC Offices in order to ensure a long-term impact of this operation and to continue the know-how providing in the regions. The work of the EUPOS®-IRC Know-how Offices will be coordinated by a Working Group (CWG 3) which also will regular meet with representatives from the not involved EUPOS®-IRC countries in order to ensure the regular information exchange for a common EUPOS® development.
In case the regional development high level representatives can be identified and contacted quick enough they will be invited to a Regional Policy Board meeting in order to exchange satellite positioning and regional development experience and to create awareness for the benefits EUPOS® based applications can have for the regional development and to create a long-term common work.
The main task of the EUPOS®-IRC Know-how office are foreseen:

    * Define service/support area
    * Identify user groups
    * Maintain user related documentation (statistics, contact lists etc)
    * Provide adequate information for interested users about the
          o Status of the space segments and signal characteristics
          o Scope of GNSS applications
          o Commercially available equipments and software
          o The GNSS infrastructure and services available in the region
          o The locations of limited signal availability – e.g. radio frequency interference
          o GNSS related projects and user groups

    * Increase awareness among potential users and decision makers
    * Organise education and training courses on GNSS theory, methodology and applications
    * Follow the international development trends and actively participate/contribute in the process if fits
    * Design and maintain the WEB site of the Office
    * Make use of the media and other public relation facilities
    * Keep contact

          o with the international project management
          o with national and regional development organisations
          o with other Know-how Offices/NSC-s
          o with national and international GNSS related organisations/institutions

The actions foreseen for development of NSCs web site:

    * Map (select) local experts covering possible aspects of GNSS applications in the region covered by the Office (e. g. geodesy, Spatial Data Infrastructure developers, transport, etc.);
    * Design organisational structure and institutional framework;
    * Select physical location of the core Know–how Office;
    * Favour co-location with NSC-s (or planned NSC-s);
    * Equip the Office with necessary equipment and software (e.g. computers, communication lines etc.) if not yet available;
    * Design and maintain an information platform (WEB site) as means of communication with the users.

After the first stage of EUPOS®-IRC project operation – the Lithuanian EUPOS®-IRC Know-how office was selected in the premises of the Vilnius Gediminas Technical University (Fig. 1.2.1-2)
Fig 1.2.1. Lithuanian EUPOS®-IRC Know-how office based in VGTU

Fig 1.2.2. A view of Lithuanian EUPOS®-IRC Know-how office